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Services : Business Process Outsourcing (BPO)
Business Process Outsourcing is gaining widespread acceptance across the world. Top executives are turning to Outsourcing as a strategic management option for improving corporate performance, profitability and shareholder value.
BPO involves execution of non - core but critical processes or functions that enables companies to shift the ownership of these processes or functions on to the Outsourcing Partner.
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The BPO partner with well-defined practices, workflow methodologies and an extensive knowledge and usage of Information Technology is competent to deliver better services.
Our team of highly qualified technical and domain experts help our clients design and implement world class support systems and solutions which span from customer support services to back office support services.
The bitINFOTECH focuses on specialties within the document production, desktop publishing and data scrubbing.
Our specialized teams provide the following back office services :
Document management
• Document Processing
bitINFOTECH provides data entry, content modification and document management services. All our solutions are designed uniquely using the deep understanding we develop through strong client relationships.
• Desktop Publishing
bitINFOTECH provides creativity and presentation services including concept design, formatting, animation, editing and graphics optimization services
• Tools
- Microsoft: Word, PowerPoint, Excel, Visio, MapPoint, MapInfo, FrontPage
- Adobe: PageMaker, Premier, ImageReady, Photoshop, Illustrator, Acrobat, GoLive
- Macromedia: Director, Dreamweaver Mx, Fireworks, Flash
- Corel: WordPerfect, CorelDraw
- Other: QuarkXPress, Softwise, Legal MacPac, 3D Studio MAX
E-Content Services
Our E-Content Services focuses on content extraction and preparation services for any media format necessary, including printed documents, soft copy, on-line and the worldwide web.
Services include:
• On-site scanning, either directly by bitINFOTECH or through one of our partners
• On-site scanning, either directly by bitINFOTECH or through one of our partners
• Optical Character Recognition (OCR), de-speckling and physical clean-up
• Proofreading of OCR'd documents
• Indexing of multiple-fields and multiple-page documents
• Design of a front-end database to enhance searchability
Web based Call Center
Our web based call enter provides an extension to your existing sales team, support team to enable your 24X7 presence
• Response to Sales queries
• Problem resolution
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